Cancellation policy

If you select a subscription or recurring purchase option, you agree to ongoing monthly billing in accordance with the selected plan.

Most subscriptions can be cancelled at any time through your customer account, or by contacting us at info@fermwellness.com.

The Mother’s Day subscription offer is a 12-month plan, billed monthly. By purchasing this offer, you agree to a minimum of 12 payments. Cancellations are not permitted until the minimum number of payments has been completed.

After the initial 12-month period, the subscription will continue on a monthly basis unless cancelled.

Cancellations must be made before your next scheduled order is processed. Once an order has been processed or dispatched, it cannot be cancelled or refunded.

Any charges already processed prior to cancellation are non-refundable, except where required under Australian Consumer Law.